ื“ืœื’ ืœืชื•ื›ืŸ ื”ืจืืฉื™
ืžืฉืคืš ืฉื™ื•ื•ืงื™ - ื”ืžื“ืจื™ืš ื”ืžืœื

ืžืฉืคืš ืฉื™ื•ื•ืงื™
ื”ืžื“ืจื™ืš ื”ืžืœื

ืžื“ืจื™ืš ื—ื–ื•ืชื™ ื•ืฆืขื“-ืื—ืจ-ืฆืขื“ ืœื‘ื ื™ื™ืช ืืกื˜ืจื˜ื’ื™ื” ืฉืžื™ื™ืฆืจืช ืœื™ื“ื™ื, ืžืžื™ืจื” ืœืงื•ื—ื•ืช ื•ืฉื•ืžืจืช ืขืœื™ื”ื ืœืื•ืจืš ื–ืžืŸ.

ืžื•ื“ืขื•ืช (Awareness)
ืขื ื™ื™ืŸ (Interest)
ืฉื™ืงื•ืœ (Consideration)
ื”ื—ืœื˜ื” (Decision)
ืคืขื•ืœื” (Action)

ืœืžื” ื–ื” ืงืจื™ื˜ื™ ืœืขืกืง?

ืœื™ื“ื™ื ืื™ื›ื•ืชื™ื™ื

ืกื™ื ื•ืŸ ืงื”ืœ ืœื ืจืœื•ื•ื ื˜ื™ ื•ื”ืขื‘ืจืช ืœื™ื“ื™ื ื‘ืฉืœื™ื ื‘ืœื‘ื“ ืœืžื›ื™ืจื•ืช.

ืฉื™ืคื•ืจ ROI

ื–ื™ื”ื•ื™ ื ืงื•ื“ื•ืช ื ื˜ื™ืฉื” ื•ืชื™ืงื•ืŸ ื™ื—ืกื™ ื”ืžืจื” ืœื”ื•ื–ืœืช ืขืœื•ื™ื•ืช.

ื—ื•ื•ื™ืช ืœืงื•ื—

ืžืกืจื™ื ืžื•ืชืืžื™ื ืื™ืฉื™ืช ืœื›ืœ ืฉืœื‘ ื‘ืžืกืข ื”ืœืงื•ื—.

ื‘ื™ืกื•ืก ืืžื•ืŸ

ืชื”ืœื™ืš ื”ื“ืจื’ืชื™ ืฉื‘ื•ื ื” ืžืขืจื›ืช ื™ื—ืกื™ื ืœืคื ื™ ื‘ืงืฉืช ื”ืžื›ื™ืจื”.

01

ืฉืœื‘ ื”ืžื•ื“ืขื•ืช (Awareness)

ื”ืžื˜ืจื”: ื”ืœืงื•ื— ื ื—ืฉืฃ ืœื‘ืขื™ื” ืฉืœื• ืื• ืœืžื•ืชื’ ืฉืœื›ื ื‘ืคืขื ื”ืจืืฉื•ื ื”. ืื ื—ื ื• ืจื•ืฆื™ื ืœื™ื™ืฆืจ ื”ื™ื›ืจื•ืช ืจืืฉื•ื ื™ืช ("ืœื–ืจื•ืข ื–ืจืขื™ื").

ืื™ืš ืžื•ืฉื›ื™ื ืชืฉื•ืžืช ืœื‘? ืชื•ื›ืŸ ื•ื™ืจืืœื™, ืงื™ื“ื•ื ืžืžื•ืžืŸ, SEO.

ืžื“ื“ื™ ื”ืฆืœื—ื” (KPIs):
  • ื—ืฉื™ืคื•ืช (Impressions)
  • ื˜ื•ื•ื— ื”ื’ืขื” (Reach)
  • ืฆืคื™ื•ืช ื‘ื•ื™ื“ืื• (Video Views)
  • ืขืœื•ืช ืœืืœืฃ ื—ืฉื™ืคื•ืช (CPM)
02-03

ืขื ื™ื™ืŸ ื•ืฉื™ืงื•ืœ (Interest & Consideration)

ื”ืžื˜ืจื”: ื”ืœืงื•ื— ื›ื‘ืจ ืžื›ื™ืจ ืืชื›ื, ืขื›ืฉื™ื• ื”ื•ื ืžื—ืคืฉ ืžื™ื“ืข ื•ืžืฉื•ื•ื” ืคืชืจื•ื ื•ืช. ื”ืžื˜ืจื” ืฉืœื ื• ื”ื™ื ืœื”ืคื•ืš ืื•ืชื• ืž"ืกืชื ื’ื•ืœืฉ" ืœ"ืœื™ื“" (Lead) ื•ืœืงื‘ืœ ืคืจื˜ื™ ืงืฉืจ.

ืื™ืš ืžื—ืžืžื™ื ืืช ื”ืœืงื•ื—? ืžื“ืจื™ื›ื™ื ืœื”ื•ืจื“ื” (Lead Magnets), ื•ื•ื‘ื™ื ืจื™ื, ืกื“ืจื•ืช ืื™ืžื™ื™ืœ, ืžืงืจื™ ื‘ื•ื—ืŸ (Case Studies).

ืžื“ื“ื™ ื”ืฆืœื—ื” (KPIs):
  • ืžืกืคืจ ืœื™ื“ื™ื ื—ื“ืฉื™ื
  • ื–ืžืŸ ืฉื”ื™ื™ื” ื‘ืืชืจ
  • ืื—ื•ื– ืคืชื™ื—ืช ืžื™ื™ืœื™ื
  • ืžืขื•ืจื‘ื•ืช ื‘ืคื•ืกื˜ื™ื
04-05

ื”ื—ืœื˜ื” ื•ืคืขื•ืœื” (Decision & Action)

ื”ืžื˜ืจื”: ื”ืœืงื•ื— ืžื•ื›ืŸ ืœืงื ื•ืช ืืš ืฆืจื™ืš ื“ื—ื™ืคื” ืื—ืจื•ื ื”. ื–ื” ื”ื–ืžืŸ ืœื”ืกื™ืจ ื—ืกืžื™ื ื•ืœืกื’ื•ืจ ืขืกืงื”.

ืื™ืš ืกื•ื’ืจื™ื ืขืกืงื”? ืฉื™ื—ืช ื™ื™ืขื•ืฅ, ื“ืžื• (Demo), ืงื•ืคื•ืŸ ื”ื ื—ื” ืžื•ื’ื‘ืœ ื‘ื–ืžืŸ, ื”ืžืœืฆื•ืช ืœืงื•ื—ื•ืช (Social Proof).

ืžื“ื“ื™ ื”ืฆืœื—ื” (KPIs):
  • ื™ื—ืก ื”ืžืจื” (Conversion Rate)
  • ืขืœื•ืช ืœืจื›ื™ืฉื” (CAC)
  • ื’ื•ื“ืœ ืขืกืงื” ืžืžื•ืฆืข
  • ื ื˜ื™ืฉืช ืขื’ืœื”

ืืกื˜ืจื˜ื’ื™ื™ืช ืชื•ื›ืŸ ืœืคื™ ืฉืœื‘ (Slide 11)

ืฉืœื‘ ืกื•ื’ื™ ืชื•ื›ืŸ ืžื•ืžืœืฆื™ื ืขืจื•ืฆื™ื ืขื™ืงืจื™ื™ื
TOFU (ื—ืฉื™ืคื”) ืกืจื˜ื•ื ื™ื ืงืฆืจื™ื (Reels/Shorts), ื‘ืœื•ื’ื™ื, ืื™ื ืคื•ื’ืจืคื™ืงื” TikTok, Instagram, Google SEO
MOFU (ื—ื™ืžื•ื) ื•ื•ื‘ื™ื ืจื™ื, ืžื“ืจื™ื›ื™ื, ื ื™ื•ื–ืœื˜ืจ, ืกื“ืจื•ืช ื˜ื™ืคื™ื Email Marketing, Retargeting Ads
BOFU (ืžื›ื™ืจื”) ื”ื“ื’ืžื•ืช ืžื•ืฆืจ, ืฉื™ื—ื•ืช ืžื›ื™ืจื”, ื“ืคื™ ื ื—ื™ืชื” ืžื›ื™ืจืชื™ื™ื CRM, Zoom, WhatsApp

ื›ืœื™ื ื“ื™ื’ื™ื˜ืœื™ื™ื ืœื ื™ื”ื•ืœ ื”ืžืฉืคืš

CRM (ื ื™ื”ื•ืœ ืœืงื•ื—ื•ืช)

HubSpot, Salesforce
Pipedrive

ืื•ื˜ื•ืžืฆื™ื” ื•ืžื™ื™ืœื™ื

Mailchimp, ActiveTrail
Zapier

ืื ืœื™ื˜ื™ืงืก

Google Analytics 4
Looker Studio

ื—ื•ื•ื™ืช ืžืฉืชืžืฉ

Hotjar (ืžืคื•ืช ื—ื•ื)

ื“ื•ื’ืžืื•ืช ืžืขืฉื™ื•ืช (Flows)

ื—ื ื•ืช ืื™ื ื˜ืจื ื˜ื™ืช (E-commerce)

ืžื•ื“ืขื” ื‘ืคื™ื™ืกื‘ื•ืง
ื“ืฃ ืžื•ืฆืจ
ื”ื•ืกืคื” ืœืกืœ
ื ื˜ื™ืฉืช ืขื’ืœื”
ืžื™ื™ืœ ืชื–ื›ื•ืจืช + ืงื•ืคื•ืŸ
ืจื›ื™ืฉื”

ืฉื™ืจื•ืช ืœืขืกืงื™ื (B2B SaaS)

ืžืืžืจ ื‘ื‘ืœื•ื’ (SEO)
ื”ื•ืจื“ืช ืžื“ืจื™ืš PDF
ืกื“ืจืช ืžื™ื™ืœื™ื (ืขืจืš)
ื”ื–ืžื ื” ืœื“ืžื• ื‘ื–ื•ื
ืกื’ื™ืจืช ื—ื•ื–ื”

ื˜ืขื•ื™ื•ืช ื ืคื•ืฆื•ืช - ืžืžื” ืœื”ื™ื–ื”ืจ?

ืœืžื›ื•ืจ ืžื”ืจ ืžื“ื™

ื›ืžื• ืœื”ืฆื™ืข ื ื™ืฉื•ืื™ื ื‘ื“ื™ื™ื˜ ืจืืฉื•ืŸ. ืชื ื• ืขืจืš ืœืคื ื™ ื”ืžื›ื™ืจื”.

ื”ื–ื ื—ืช ืœื™ื“ื™ื

ืœื ืœื—ื–ื•ืจ ืœืœื™ื“ื™ื ืื• ืœื ืœืฉืœื•ื— ืœื”ื ืžื™ื™ืœื™ื ืžืฉืื™ืจ ื›ืกืฃ ืขืœ ื”ืจืฆืคื”.

ืžื“ื™ื“ืช ืื’ื• (Vanity Metrics)

ืœื”ืชืจื’ืฉ ืžืœื™ื™ืงื™ื ื‘ืžืงื•ื ืœื”ืกืชื›ืœ ืขืœ ื”ืžืจื•ืช ื•ืžื›ื™ืจื•ืช.

ืฉืงื•ืคื™ืช 1

ื”ื›ื ืก ื›ืืŸ ืืช ืชื•ื›ืŸ ื”ืฉืงื•ืคื™ืช ื”ืจืืฉื•ื ื”.

ืฉืงื•ืคื™ืช 2

ื”ื›ื ืก ื›ืืŸ ืืช ืชื•ื›ืŸ ื”ืฉืงื•ืคื™ืช ื”ืฉื ื™ื™ื”.

ืฉืงื•ืคื™ืช 3

ื”ื›ื ืก ื›ืืŸ ืืช ืชื•ื›ืŸ ื”ืฉืงื•ืคื™ืช ื”ืฉืœื™ืฉื™ืช.

ืฉืงื•ืคื™ืช 4

ื”ื›ื ืก ื›ืืŸ ืืช ืชื•ื›ืŸ ื”ืฉืงื•ืคื™ืช ื”ืจื‘ื™ืขื™ืช.

ืฉืงื•ืคื™ืช 5

ื”ื›ื ืก ื›ืืŸ ืืช ืชื•ื›ืŸ ื”ืฉืงื•ืคื™ืช ื”ื—ืžื™ืฉื™ืช.

ืฉืงื•ืคื™ืช 6

ื”ื›ื ืก ื›ืืŸ ืืช ืชื•ื›ืŸ ื”ืฉืงื•ืคื™ืช ื”ืฉื™ืฉื™ืช.

ืฉืงื•ืคื™ืช 7

ื”ื›ื ืก ื›ืืŸ ืืช ืชื•ื›ืŸ ื”ืฉืงื•ืคื™ืช ื”ืฉื‘ื™ืขื™ืช.

ืฉืงื•ืคื™ืช 8

ื”ื›ื ืก ื›ืืŸ ืืช ืชื•ื›ืŸ ื”ืฉืงื•ืคื™ืช ื”ืฉืžื™ื ื™ืช.

ืฉืงื•ืคื™ืช 9

ื”ื›ื ืก ื›ืืŸ ืืช ืชื•ื›ืŸ ื”ืฉืงื•ืคื™ืช ื”ืชืฉื™ืขื™ืช.

ืฉืงื•ืคื™ืช 10

ื”ื›ื ืก ื›ืืŸ ืืช ืชื•ื›ืŸ ื”ืฉืงื•ืคื™ืช ื”ืขืฉื™ืจื™ืช.

ืฉืงื•ืคื™ืช 11

ื”ื›ื ืก ื›ืืŸ ืืช ืชื•ื›ืŸ ื”ืฉืงื•ืคื™ืช ื”-11.

ืฉืงื•ืคื™ืช 12

ื”ื›ื ืก ื›ืืŸ ืืช ืชื•ื›ืŸ ื”ืฉืงื•ืคื™ืช ื”-12.

ืฉืงื•ืคื™ืช 13

ื”ื›ื ืก ื›ืืŸ ืืช ืชื•ื›ืŸ ื”ืฉืงื•ืคื™ืช ื”-13.

ืฉืงื•ืคื™ืช 14

ื”ื›ื ืก ื›ืืŸ ืืช ืชื•ื›ืŸ ื”ืฉืงื•ืคื™ืช ื”-14.

ืฉืงื•ืคื™ืช 15

ื”ื›ื ืก ื›ืืŸ ืืช ืชื•ื›ืŸ ื”ืฉืงื•ืคื™ืช ื”-15.

ืฉืงื•ืคื™ืช 16

ื”ื›ื ืก ื›ืืŸ ืืช ืชื•ื›ืŸ ื”ืฉืงื•ืคื™ืช ื”-16.